Privacy Policy

Polter ("we," "our," or "us") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and interact with our services.

1. Information We Collect

We collect the following personal information through our website:

  1. 1. Name
  2. 2. Email address
  3. 3. Message content

This information is collected when you submit a query via our contact form.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

  • To respond to your inquiries or requests submitted via the contact form.
  • To monitor website performance and make improvements based on user behavior.

3. Google Analytics

We use Google Analytics to collect non-personal data about how visitors use our website. This data may include information such as your IP address, browser type, device type, and usage patterns. Google Analytics helps us analyze traffic and improve user experience on the website.

4. Data Retention

We retain the information submitted via the contact form for no longer than 30 days. After this period, the data is securely deleted from our systems. We do not store accounts or send marketing emails.

5. Data Sharing

We do not share your personal information with third parties, except for the data collected by Google Analytics, which is used solely for website performance and analytics.

6. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access or misuse. Personal information submitted via the contact form is only accessible to authorized personnel and is deleted after 30 days.

7. International Users

Our website is accessible worldwide, and while we primarily serve users in the UK, we comply with international privacy laws, including the General Data Protection Regulation (GDPR). If you are accessing the website from outside the UK, please be aware that your data will be processed in accordance with UK laws.

8. Your Data Rights

Since we do not store accounts or send marketing emails, you do not need to manage any personal account information. However, if you wish to inquire about your personal information collected via the contact form or have concerns about how it is used, please contact us.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website. Please check back periodically to review any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us.